About the role

Infrastructure Manager

Guildford, UK

A pivotal role, delivering technically excellent operating environments for both customers and staff

CUBE was founded in 2011 to transform the way global financial institutions go about their compliance by leveraging Regulatory Content on the Open Web. CUBE provides an automated approach to identifying, analyzing and monitoring global regulatory requirements to automate risk and compliance processes, establishing the world's first automated Regulatory Data Service that monitors every regulatory source globally. CUBE is growing rapidly, with offices in the UK, USA and Australia serving customers across top tier global banks, insurers and asset managers, in over 180 countries. CUBE was recently listed as a "RegTech Top Performer" in Market Fintech's 2017 RegTech Supplier Performance Report, and is pioneering the development of machine automated compliance.

The role

  • Providing operational infrastructure expertise, direction and assistance to engineers and technical support
  • Management and development of day-to-day 2nd/3rd line support capability
  • Develop service and operational competence and standards around our private cloud services and our BAU systems
  • Manage IT datacenter, hardware, software and services suppliers
  • Service owner for infrastructure and responsible for change and release management
  • Ensure delivery of 99.999% uptime environment in line with tight SLA's
  • Identify and manage infrastructure projects and changes to minimize risk and provide an optimized, resilient and secure network environment
  • Managing the deployment of new environments, equipment and services for the on-boarding of customers.
  • Researching, designing and applying best practices, technologies and approaches to manage capacity, growth, automation, security and compliance
  • Working with other technical teams such as Data Intelligence and Engineering to identify changing infrastructure and support requirements
  • Managing the standards technical documentation for configuration management and knowledge sharing


About you

  • Qualifications or certifications in relevant infrastructure/management area's
  • Working knowledge of ITIL and ISO aligned processes (Incident, Problem, Change, Release, Security)
  • Strong technical knowledge of networking, infrastructure and virtualization technologies in our stack (VMware/Windows Server/SAN's/SQL/VEEAM)
  • Working knowledge of DevOps principles and technologies for configuration management and release automation
  • Firm understanding of the design and implementation of Network Security Standards and controls
  • Demonstrable knowledge of TCP/IP network configuration, best practices and security - routing, firewalls, VLANs, VDOMS
  • Support, management and configuration of Windows and Linux Server's in various roles and functions (IIS, AD, DNS, FSRM, SQL)

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